Overview
Royal Paws Kennel (“we,” “us,” or “our”) operates the website royalpawskennel.store (the “Site”). This Privacy Policy explains what personal information we collect when you visit the Site or submit a Puppy Reservation Application, how we use it, and the choices you have.
By using the Site or submitting an application, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site or submit your information to us.
Information we collect
When you submit our Puppy Reservation Application, we collect:
- Your full name
- Your city, state, and ZIP code
- Your phone number and email address
- Details about your household, home environment, and pet-ownership experience, as provided in your answers
- Any other information you choose to include in your responses
If you contact us directly by phone or email, we also collect whatever information you share with us in that conversation.
Like most websites, our hosting provider and any analytics tools we use may automatically collect standard technical information, such as your IP address, browser type, device type, and pages visited.
How we use your information
We use the information we collect to:
- Review your Puppy Reservation Application and determine whether we have a suitable puppy available
- Contact you about your application, a specific puppy, or next steps in the adoption process
- Communicate with you about scheduling, pickup, health records, and ongoing support after adoption
- Maintain records of applications and adoptions for our own business purposes
- Improve the Site and understand how visitors use it
- Respond to questions you send us directly
We do not sell your personal information, and we do not use it for purposes unrelated to your application or your relationship with Royal Paws Kennel.
Deposits & payment information
If you choose to move forward with a reservation, a $500 deposit is required. This deposit is only requested after we have spoken and both parties have agreed to proceed. Payment is processed through a third-party payment provider — we do not store your full card number or banking details on our own servers. Please refer to that payment provider’s own privacy policy for details on how they handle your payment information.
Third-party services
We rely on a small number of third-party services to run the Site and process applications, including:
- WordPress & Fluent Forms — used to build and process our Puppy Reservation Application
- Our hosting provider — used to store and serve the Site and any data submitted through it
- Email service providers — used to send you confirmations and updates about your application
- Payment processors — used to securely process any deposit you choose to pay
Each of these providers has its own privacy practices, and we encourage you to review them if you’d like more detail on how they handle data on our behalf.
Data retention
We keep application information for as long as reasonably necessary to review your application, complete an adoption if one moves forward, and maintain records for our own business, health, and legal purposes. If you’d like us to delete your information sooner, you can reach out using the contact details below and we’ll do our best to accommodate your request.
Security
We take reasonable steps to protect the information you share with us, but no method of transmission or storage is completely secure. We can’t guarantee absolute security, and we encourage you to avoid sending highly sensitive information (such as full payment card numbers) through our application form or email.
Your rights & choices
Depending on where you live, you may have rights to access, correct, or request deletion of the personal information we hold about you, or to object to certain uses of it. If you’d like to exercise any of these rights, contact us using the details below and we’ll respond as required by applicable law.
Children’s privacy
The Site is not directed at children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Royal Paws Kennel
Email: info@royalpawskennel.store
Website: royalpawskennel.store